Privacy policy.

Introduction

Where Next Travel LLC (“the Agency,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you engage with us online or through our travel services, including website use, inquiry forms, consulting, concierge services, membership, and travel bookings.

By using our services, you agree to the terms described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

  • Personal Information

  • Full name

  • Phone number

  • Email address

  • Mailing address

  • Date of birth

  • Emergency contact information

  • Government identification (passport, ID numbers) only for travel bookings

  • Payment Information

  • Billing address

  • Last 4 digits of your card (if collected for authorization verification)

  • Payment method approval (all payments are processed directly through suppliers; we do not store credit card numbers)

  • Travel Information

  • Travel preferences

  • Destination interests

  • Frequent flyer or loyalty membership numbers

  • Special accommodations & requests

  • Room type preferences

  • Meal & seating preferences

Technical Information

When visiting our website or platforms, we may collect:

  • Browser type

  • Device type

  • IP address

  • Cookies and usage data (see Section 9)

How We Use Your Information

We use the information collected to:

  • Create and manage travel bookings

  • Provide consultation and concierge services

  • Arrange transportation, accommodations, and travel activities

  • Send confirmations, itineraries, and updates

  • Process membership applications

  • Customize travel recommendations

  • Communicate promotions or travel news (optional opt-in)

  • Improve our services and client experience

We do not sell or misuse your personal information.

Sharing of Information

We only share your information with:

  • Travel suppliers (airlines, hotels, tour operators, cruise lines, transportation services)

  • Insurance providers (if selected by you)

  • Secure payment processors

  • Technology partners who assist in client communication or booking management

We do not sell or share your personal information with third parties for marketing outside of travel-related purposes.

Data Storage & Security

We take reasonable measures to protect your personal data, including encryption, password protection, and secure storage. However, no electronic storage method is 100% secure. By using our services, you acknowledge this risk and agree that the Agency is not liable for breaches beyond our control.

Passport and ID information is shared only when required to complete travel bookings.

Children’s Privacy

We do not knowingly collect personal information from children under age 13. For family travel bookings involving minors, parental or legal guardian consent is required.

Your Rights

Depending on your location, you may have the right to:

  • Request a copy of your data

  • Correct inaccurate information

  • Request deletion when legally applicable

  • Opt out of marketing communications at any time

Requests may be submitted in writing to:
📧 violetbangura@wherenexttravelagent.com

Email, Marketing & Communication

You may opt-in to receive travel news, promotions, newsletters, or VIP offers. You may unsubscribe at any time using the link in the email or by contacting us directly.

Booking confirmation and travel-related communication cannot be unsubscribed, as they are required for service delivery.

Cookies & Online Tracking

Our website may use cookies and analytics tools to:

  • Improve site performance

  • Understand user behavior

  • Enhance your experience

You may disable cookies through your browser; however, doing so may limit functionality.

Third-Party Website Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites.

Changes to This Policy

We may update this Privacy Policy at any time. Updated versions will be posted with a new effective date. Continued use of our services constitutes acceptance of the revised policy.